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NEW BOOK - Netiquette
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1994-09-02
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Topic 373 NEW BOOK - Netiquette
visionary cyberculture zone 2:52 AM Jun 3, 1994
(at peg.UUCP)
From: <peg!visionary>
****************************************************************
Date: Tue, 10 May 1994 08:25:35 -0700
Sender: seth@albion.com (Seth Ross)
A L B I O N B O O K S
P R O U D L Y A N N O U N C E S T H E P U B L I C A T I O N O F
N E T I Q U E T T E <TM>
B Y V I R G I N I A S H E A
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
"Mandatory reading for new users of the Internet. It should be bundled with
every modem..." -- from the foreword by Guy Kawasaki
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Netiquette / by Virginia Shea
160 pages / 6" X 9" / $19.95
Albion Books / info@albion.com
ISBN 0-9637025-1-3
SPECIAL FEATURES
* The first and only book of network etiquette
* Authoritative essays on "Business Netiquette," "The Elements of Electronic
Style," "The Art of the Flame," and "Love & Sex in Cyberspace."
* Useful for every net user, from "newbie" to guru
INTENDED AUDIENCE
The twenty-five million users of online services, corporate electronic mail
systems, and the Internet. Of particular interest to new participants in
online environments such as Prodigy, CompuServe, America Online, USENET
news, and electronic mailing lists.
BOOK INFORMATION
Cyberspace is booming. Each month, millions of people are discovering the
power of the Internet, online services, and corporate email systems. With
this power comes responsibility.
People who wouldn't dream of burping at the end of dinner post offensive
messages to international forums. Middle managers inadvertently send romantic
email messages to the company-wide email alias. People at computer terminals
forget that there are real live people on the other end of the wire. Topics
are lost in noise, feelings are hurt, reputations are damaged, time and
bandwidth are wasted.
There's no longer an excuse. This book brings etiquette to the bustling
frontiers of cyberspace. In a series of entertaining essays, the author
establishes the do's and the don'ts of communicating online, from the
Golden Rule to the art of the flame, from the elements of electronic style
to virtual sex. Accessible to both network wizard and clueless newbie, this
is the first book to offer the guidance that all users need to be perfectly
polite online.
ABOUT THE AUTHOR
Virginia Shea has been a student of human nature all her life. She attended
Princeton University and has worked in Silicon Valley since the mid-1980s.
ABOUT ALBION BOOKS
Albion Books is a San Francisco-based company dedicated to publishing both
high-quality bound books and free electronic texts.
TO ORDER
The book is available from Computer Literacy Bookshops Inc. In the eastern
U.S., call +1 703-734-7771. In the western U.S., call +1 408-435-0744. Or use
the response form below to order directly from the publisher via mail or fax.
To find out about ordering via email, query info@clbooks.com. For more
information about this and other new books, contact Albion Books at
info@albion.com.
TABLE OF CONTENTS
Foreword by Guy Kawasaki
I. Introduction to Netiquette
1. When in Cyberspace... 19
2. The Many Domains of Cyberspace 25
The Internet 25
Commercial online services 28
II. Netiquette Basics
3. Core Rules of Netiquette 35
Rule 1: Remember the human 35
Rule 2: Adhere to the same standards of behavior online that
you follow in real life 37
Rule 3: Know where you are in cyberspace 38
Rule 4: Respect other people's time and bandwidth 39
Rule 5: Make yourself look good online 40
Rule 6: Share expert knowledge 42
Rule 7: Help keep flame wars under control 43
Rule 8: Respect other people's privacy 44
Rule 9: Don't abuse your power 44
Rule 10: Be forgiving of other people's mistakes 45
4. Introduction to Electronic Mail 47
Anatomy of an email message 47
Those wacky email features 50
When to send files (and when not to) 53
Email flames 54
Email as a substitute for live interaction 54
Email Never-Neverland: home of the lost messages 55
5. The Elements of Electronic Style 57
Tone of voice online 60
The "FLAME ON/FLAME OFF" notifier 60
Looking good online 60
Signature files 62
6. Netiquette for Discussion Groups 65
You and your virtual buddies 65
Developing time-saving habits 67
Things never to post to a discussion group 68
7. The Art of Flaming 71
Flame wars 73
The problem flamer 74
The varieties of flaming experience 75
"Censorship" on the net 79
Flame newsgroups 79
Apologizing 80
8. Netiquette for Information Retrieval 81
9. Egregious Violations of Netiquette 83
Cyberspace predators 83
Alternate personae 84
Electronic forgery 84
Chain letters 85
Electronic hoaxes 85
Rumors 86
Email harassment 87
Worms and viruses 87
Snooping 88
Mailbombing 88
III. Business Netiquette
10. Electronic Mail at Work 91
The effects of email on the working world 92
Emailing the CEO 93
Emailing the company 94
Email overload-real 96
Email overload-imagined 97
Snail mail ignorers 98
The agony of automatic deletions 98
11. You, Your Company & Cyberspace 101
Netiquette and company policy 101
Netiquette vs. business etiquette 102
Company privacy policies 103
IV. Social Netiquette
12. Netiquette at Home 107
13. Netiquette at School 109
Kids in cyberspace 110
Knowing whom to ask, or the art of getting help 111
14. Love & Sex in Cyberspace 115
Things to watch out for 117
Pornography in cyberspace 119
V. Legal & Philosophical Issues in Netiquette
15. Email Privacy--a Grand Illusion? 125
Company policies on email content and privacy 127
Encryption: privacy protection or national security threat? 129
16. Copyright in Cyberspace 133
Warning and disclaimer 133
Some basic information on copyright 133
Copyright and posted material 136
The promise of Xanadu (it'll be ready in 6 months) 139
Conclusion: Whither Netiquette? 141
Bibliography 143
Printed Works 144
Works Available Online 146
Index 149
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
RESPONSE FORM
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
______ Yes, Netiquette is important. Send me the _Netiquette_ book.
Enclosed please find $19.95 plus $3 shipping & handling (total $22.95).
[ ] Fax: +1 415-752-5417
[ ] Mail: Albion Books
4547 California St.
San Francisco, CA 94118
Name___________________________________________________________________
Organization___________________________________________________________
Address________________________________________________________________
City_______________________State_________Zip____________Country________
VISA/MC number ________________________________________________________
Expiration date ___________Signature___________________________________
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